Need a hand?

MovePeeps app support

For help with sign-in, private groups, step access, exports, deletion or privacy, email us. Please leave out passwords and raw health records.

Email app support

Request app account deletion

If you have uninstalled MovePeeps or cannot sign in, email hello@movepeeps.com and ask to delete your MovePeeps app account and its associated data. Include the email address used for the account if you know it. You do not need to reinstall the app or sign in. We may ask you to verify that the account is yours before processing. Do not send a password, raw health records or another member's details. We will reply about your request; sending an email does not mean deletion is complete. The app privacy page explains the deletion process and limited retention.

Email an account deletion request

Account and group

Tell us what screen you reached and what happened. Include the app version and device model if you know them; do not send your password or another member's details.

Steps and permissions

You can review or revoke step access in your device settings. If a total looks wrong, tell us the date and the error shown in the app. Do not attach raw health records.

Export or deletion

If you are signed in, use the app's Privacy and data screen to request a JSON export or account deletion. You can also request deletion by email above without the app. If a request is pending or fails, email hello@movepeeps.com for help.